On most days, people get to read about the horrible write-ups that critics have on several security companies. This impacts their daily lives by making it even more difficult to look for potential security providers.
Link Interactive gives us the hope that some companies out there still value quality over quantity. Let’s take a look at the success Link has gone through over the years.
Link Interactive’s History and Reputation
Link Interactive which is a subsidiary of the Fire Protection Service Corporation has been serving the citizens of Northern Utah since the 1950s. It has partnered up with 2GIG technologies and Qolsys to assure technological upkeep.
It provides a strong service connection throughout Northern Utah. There have been no complaints regarding signal or reception.
Link Interactive is a crowd favorite when it comes to wireless home security. It has secured its place in the top 3 best home security providers. However, it is known for expensive equipment and monthly fees.
It is seen as an alternative business name for the Fire Protection Service Corporation. It has been BBB accredited since 2008 with an A+ rating. 5 Link Interactive Security complaints have been posted on the site, wherein all have been resolved.
Plan Pricing and Services
|Install & Activate||FREE|
|Equipment Cost||Prices will be added upon selection of your preferred equipment|
|Features||100% Cellular Monitoring,|
2-Way Voice to Monitoring Station,
Intrusion, Fire, Crash & Smash Alarm,
Smoke, Fire, CO Detectors
Remote Control online or app,
Lights, Locks, Thermostats
On Demand, Scheduled, and Motion Activated Video Recording
Once you’ve selected your preferred monitoring service, you will be prompted to select which panel you would be using. The standard inclusion would be the 2GIG Go! Control Panel.
This comes with a yard sign, 3 window decals, and a panel mount. The other option would be to add $200 which gives you the IQ Panel 2. This comes with 3 door/window sensors, and 1 motion sensor.
Link Interactive follows the manufacturer’s warranty. This can run from 1 to 2 years maximum depending on the manufacturer. Prior to providing you new parts, tech support will go through troubleshooting to make sure that it is not the system at fault.
The monthly fees will stay the same. There have been no reviews regarding fluctuating prices.
When it comes to a variety of options, Link Interactive has it all for you. You can choose to add different equipment such as cameras, sensors, detectors, etc. The prices start as low as $1 and run up to $250 a piece.
Here is the pricelist of the basic equipment available:
- Door/Window Sensor – $22.00
- Bypass Door/Window Contact – $26.00
- Motion Sensor – $53.00
- Key Ring Remote – $24.00
- Glass Break Sensor – $69.00
- Keypad – $41.00
- Panic Button – $29.00
- Touchpad – $138.00
- Siren – $43.00
You can check out other equipment on the webiste such as cameras, heat/freeze sensors, smoke detectors, etc. after choosing your preferred monitoring plan.
Top Tips for Buyers
If you move from state to state, unfortunately, this great wireless security is not for you. As of now it only services Northern Utah.
For every successful referral you have, you get a free month worth of monitoring. Your referral also gets the first month free.
Upfront costs and monitoring services are expensive, however, it is worth every penny that you will be spending. It provides brand new equipment, and once the term is up, it’s all yours!
It supports wireless systems and DIY installations. For assistance, please refer to the user manual or contact tech support.
It services you with cellular monitoring. No matter where you are or what you are doing, you will be able to keep an eye and control your home.
It comes with the Smash and Crash Protection feature. This feature saves you from having the system disarmed by force. Once any part of the system is tampered with, the alarm will be set off notifying you of possible danger.
Link Interactive provides you a diverse market of equipment. This ensures that you have the power to customize the system you will have.
Cancellation and Transfer Policies
If you choose to sign the 36-month agreement with Link Interactive then change your mind several days after, don’t worry! It offers a 30-day window where you can return all the items and a full refund makes it way back to you.
Like all other contract-based companies, you would need to pay for the remaining months upfront if you choose to cancel the contract prior to its end date. You would need to inform the company 60-days prior to the date of actual termination.
Any failure to inform Link Interactive about terminating the agreement will give it the right to renew your contract for another year. If you choose to stay with the company, you will be priveliged to renew your service with your preferred service length. This means that you can also request the contract to be month-to-month.
Link Interactive provides moving solutions as well! The convenience of the wireless system will definitely be in use. You can bring the system to the new residence, set it up, and contact tech support to reactivate the system. No costs will be incurred in the process.
If you choose to move out and leave the system, the new homeowners can take over your account. They would need to sign a new contract with the same monthly fee. If you wish to start fresh with Link Interactive with your new home after leaving the old system with a new owner, you would be able to receive a referral incentive.
What’s the Bottom Line?
Given the above information has a refreshing take in the search for the perfect home security provider. Customers mostly rely on the reviews that a company receives from its current and former patrons.
If not for the limited service area, Link Interactive could take the number 1 spot. We recommend this to all the homeowners up in Northern Utah.